Customer Services Manager
Alp Leisure Ltd
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As a customer services manager you will be working on our guests’ behalf to ensure that they have the perfect holiday. You will be in contact with the guests prior to their arrival to discuss catering requirements and organise equipment hire, ski instructors, nannies or anything else that they might need.
The job includes identifying customer requirements, making bookings on their behalf, liaising with chalet staff, ski schools, instructors, guides etc and ensuring guest needs are fulfilled.
You will be required for 4 days/week leaving 3 clear to ski! Requirements
Proven experience in the customer service industry, excellent telephone skills plus excellent French are essential.