Lapland Senior Representative
Esprit Santa's Lapland
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As a Senior Representative you will assist with all operational and guest related aspects of the running of the programme with particular responsibility for the smooth administration and customer care in our partner hotels.
You will help supervise and organise a team of Hotel Representatives as well as provide cover and support for other senior members on their days off. You will ensure that the high standards that the company expects are maintained and the guest’s needs met and exceeded where possible. You will assist in the organisation of Gala Dinners in the hotels and attend on a regular basis.
You need to be a confident, outgoing person with excellent organisational and communication skills and the ability to work within and lead a team.
Required Experience
• Hospitality and customer experience
• Staff Training experience an advantage
• Full clean driving licence