Resort Chalet Staff Trainer
Crystal Holidays
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To provide an enthusiastic and friendly training and support structure for chalet staff, chalet suppliers and customers alike in the provision of our high quality chalet service of weekly menu and housekeeping. To be a professional and keen leader with the experience necessary to be able to absorb and adapt new information, products and operational systems. Naturally sociable, enthusiastic staff member driven to instil the high standards and quality across hygiene, food standards and cleanliness with our chalet program in resort.
Key Skills, Knowledge, Experience and Competencies: (i.e. those (including qualifications) required to fulfil role: Knowledge Good knowledge of the company processes/procedures and of the chalet operation. Good knowledge of the company structures in resort so that you can know best to whom to address a given issue.
Competencies and experiences· Chalet staff working experience· Culinary Skills and food presentation· Housekeeping and cleaning· Customer Focus· Budgeting· People skills
Any additional relevant information: - Constantly seek out ways to improve the level of service or product to the customer within the given parameters
- Ability to balance service versus costs.